Privacy Policy
Last updated: July 2026
1. Introduction
At Aquaplat, we respect your privacy and take the protection of your personal information seriously.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website www.aquaplat.com or contact us regarding our veterinary equipment products and solutions.
We are committed to handling your personal information responsibly and transparently. We only collect information that is necessary to respond to your enquiries, provide product information, and support our communication with customers, distributors, and business partners.
2. About Aquaplat
AQUAPLAT LIMITED, operating under the brand name Aquaplat, is a veterinary equipment supplier providing diagnostic imaging and veterinary equipment solutions to professional customers, including veterinary distributors, clinics, and related organisations worldwide.
For the purpose of applicable data protection laws, Aquaplat is responsible for the processing of personal information collected through this website.
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@aquaplat.com
3. Information We Collect
We may collect and process the following types of personal information when you interact with our website or contact us:
Information you provide to us
When you submit an enquiry, request product information, or contact our team, we may collect:
- Name
- Company name
- Job title or position
- Email address
- Telephone number
- Country or region
- Information included in your enquiry or message
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- General website usage information
This information helps us understand how visitors use our website and improve our online services.
4. How We Use Your Information
We use personal information collected through our website for the following purposes:
Responding to enquiries
We use your contact information to:
- Answer your questions
- Provide product details and technical information
- Prepare quotations
- Discuss potential business cooperation
Supporting business communication
We may use your information to:
- Maintain communication with existing and potential customers
- Provide updates related to products or services you have shown interest in
- Support after-sales communication when applicable
Improving our website and services
We may use website usage information to:
- Improve website performance
- Understand customer interests
- Improve our products, services, and customer experience
5. Legal Basis for Processing Information
Depending on the situation, we process your personal information based on:
- Your consent when you voluntarily submit information through our website;
- Our legitimate business interests in responding to enquiries and developing business relationships;
- Compliance with applicable legal requirements.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Unauthorised disclosure
While we make every effort to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
7. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary for legitimate business purposes, such as:
- Website hosting and technical service providers;
- IT and system support providers;
- Business partners or suppliers where necessary to provide requested product information or technical support;
- Government authorities or regulatory bodies where required by law.
Any third parties we work with are expected to handle personal information appropriately and maintain confidentiality.
8. International Data Processing
Aquaplat operates internationally and may process personal information across different countries when necessary for our business operations.
Where information is transferred internationally, we take reasonable steps to ensure that personal information is handled securely and appropriately.
9. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies are small text files stored on your device when you visit a website. They help websites remember certain information and understand how visitors use the site.
We may use the following types of cookies:
Necessary cookies
These cookies are required for basic website operation and website functionality.
Analytics cookies
These cookies help us understand how visitors interact with our website, including which pages are visited and how users navigate through the site.
We may use services such as Google Analytics to collect anonymous website usage information.
Managing cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.
10. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
For example, enquiry information may be retained to manage business communication, provide support, maintain business records, and comply with legal obligations.
When personal information is no longer required, we will take reasonable steps to delete or anonymise it.
11. Your Rights
Depending on applicable data protection laws, you may have the following rights regarding your personal information:
- The right to request access to your personal information;
- The right to request correction of inaccurate information;
- The right to request deletion of your personal information;
- The right to object to certain processing activities;
- The right to withdraw consent where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the details provided below.
12. External Links
Our website may contain links to external websites.
Aquaplat is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable legal requirements.
Any updates will be posted on this page with the revised date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Aquaplat
Email: info@aquaplat.com
Website: www.aquaplat.com